1. Data controller
3DCORK is responsible for processing personal data collected through this website. You can contact us at info@3dcork.com, +351 22 0818002, or Zona Industrial do Posado, 67, 4535-516 Paços de Brandão, Portugal.
2. Data we collect
When you use the contact form, we may collect your name, email address, telephone number and message. We may also process limited technical information required for security, operation and diagnostics, such as IP address, date, browser and server logs.
3. Purposes and legal basis
- Responding to enquiries and preparing possible contractual relations;
- Operating, protecting and improving the website based on our legitimate interests;
- Complying with legal obligations;
- Using optional cookies or similar technologies when you have given consent.
4. Retention
Contact requests are retained only for the period necessary to answer and follow up the enquiry, normally no longer than 24 months, unless a longer period is required by law or by an established contractual relationship.
5. Recipients and international transfers
Data may be processed by hosting, email, IT and other service providers acting under our instructions and confidentiality obligations. We do not sell personal data. Where a provider processes data outside the European Economic Area, appropriate legal safeguards will be used.
6. Your rights
You may request access, rectification, erasure, restriction, portability or object to processing, and may withdraw consent at any time without affecting prior lawful processing. Contact us at info@3dcork.com. You also have the right to lodge a complaint with the Portuguese Data Protection Authority, Comissão Nacional de Proteção de Dados.
7. Cookies and local storage
The website uses essential local storage to remember your cookie preference. Optional cookies and similar technologies must not be activated before consent. You can change your choice at any time using Manage cookies in the footer.
8. Security and updates
We apply appropriate technical and organisational measures to protect personal data. This policy may be updated to reflect legal, technical or service changes; the current version is always published on this page.
Last updated: July 2026